AInbox places all of your meetings, group chats, DMs and threads in one place, with a bespoke design personalized to you. Access AInbox from the bottom toolbar. AInbox can be in a dedicated window, or contained within the main Roam window. Click the arrow button in the top right corner to toggle between a dedicated window or within the main window. Key Capabilities Unified View: All direct messages, group chats, and meeting chats appear together, so you don’t have to jump around to find conversations. Cu

AInbox offers multiple views so you can tailor it to your workflow. The currently selected view appears in the top left of AInbox, next to a caret (⌄) icon. Click it to switch between views or use the associated keyboard shortcuts. Primary Views AInbox View – Organizes your DMs, meetings, threads, chat groups, and folders into sections. You can fully customize this layout by creating folders and using drag-and-drop to reorder them. Activity View – Displays your DMs and group chats in a classic chronologic

AInbox allows full customization, letting you organize chats in a way that fits your workflow. Create a Folder Click New Folder at the bottom of the chats list in AInbox. Enter the folder name and click Next. Search for and select people or groups to add. Click Done. Manage a Folder To manage a folder, click its name and select Manage. You can: Rename, edit, or delete the folder. Switch the view mode between Auto, Show All, Unread Only, or Sort by Unread. For some built-in sections, adjust the default

AInbox provides full control over creating and managing group chats. Create a New Chat Group Open AInbox. Go to the Groups tab in the top-left navigation menu. Click the + button. Enter the chat group details, including a photo, name, description, membership, and settings. Click Create Chat Group. By default, any Roam member can create a new chat group, though this can be disabled in chat compliance settings. Create a New Group Manage Chat Group Membership & Settings Only a Roam admin or a group admin

Roam Admins can create and configure User Groups to organize members by departments, teams, and roles, to easily automate administrative workflows across Roam. User Group Capabilities Automatic Chat Group Assignment: When a new member joins a User Group, they’ll be added to the corresponding default Chat Groups automatically. User Group Mentions: @Mention an entire User Group at once for faster team communication. Invite User Groups to Meetings: Invite everyone in a User Group to a meeting with a single i

AInbox offers two main types of chats—direct messages (DMs) and group chats. Direct Messages (DMs) DMs are private conversations between you and one or more people. Since they’re not part of a formal group, no one else can join or view the conversation. Click on someone’s profile photo on the map to open a DM conversation with them. In addition to chatting, you can take contextual actions such as Wave, Invite to Me, Remove from Room, End Visit, and more. Group Chats Group chats are designed for multi-p

Click on someone’s profile photo on the map to open a DM conversation with them. In addition to chatting, you can take contextual actions such as Wave, Invite to Me, Remove from Room, End Visit, and more. Roam also displays chat messages on the map using typing indicators and message previews—what we call 3D Chat. If someone is typing to you in a DM or a group chat you have access to, a “thought bubble” typing indicator will appear next to their profile photo along with the chat icon. Once they send the me

Pinning a chat places it at the top of AInbox, making it easier to access high-priority or frequently active conversations. How to Pin a Chat Open AInbox. Open the chat you want to pin. Click the three dots in the top right, and select Pin Chat. Alternatively, right-click the chat in the list and select Pin Chat. How to Unpin a Chat To unpin a chat, follow the same steps but select Unpin Chat instead: Open AInbox. Open the chat you want to unpin. Click the three dots in the top right, and select Unp

Threaded replies let you respond directly to a specific message within a group chat so side discussions stay organized. This is especially helpful in lively group chats where topics change quickly. In a group chat, hover over the message you want to reply to and click the Reply button to start or open the thread. You can also simply click on the message to open the thread view. For large chat groups, consider changing the chat style from Regular to Force Threads, which will encourage threaded replies in th

To start a new chat: Open AInbox. If necessary, use the navigation menu in the top-left corner to switch to the AInbox or Activity view. Click the New Message button in the top-right corner. Search for and select one or more recipients. Type your message. Click Send. Quick Access You can also open the New Message composer by: Using the keyboard shortcut (default is ⌘N on Mac, Ctrl+N on Windows or Linux). Using Spotlight Search. Clicking on someone’s profile photo on the map.