Video conferencing software is resource-intensive, especially when using video effects like virtual backgrounds or face touch-up or playing games in a game room. To ensure optimal performance, particularly for heavy users, your device should meet the following hardware specifications. Minimum Hardware Specifications RAM Minimum: 16 GB Recommended: More than 16 GB if running additional resource-heavy applications alongside Roam. CPU & GPU Mac: Any Apple Silicon computer (provided the RAM requirement is

Firewall Configuration To access Roam behind certain firewalls, you may need to allow access to: Domains & Protocols wss://ro.am wss://*.ro.am https://ro.am https://*.ro.am https://roamstatic.com IP Addresses & Ports 66.51.208.0/20 for: 443 (UDP + TCP) 3478 (UDP) 19302 (UDP) Operating System & Browser Support To balance innovation with broad access, Roam intends to support operating system and desktop browser releases for at least 2.5 to 3 years from their initial release. These requirements represe

While Roam supports many versions of macOS, extensive testing and user analytics have revealed bugs in certain macOS releases that cause screen sharing to fail at elevated rates. As a result, we recommend running Roam on macOS Tahoe 26.1 or later. Technical Details Apple introduced ScreenCaptureKit, a new framework for screen sharing, in early 2022 with macOS 12.3 Monterey. While this framework is more modern than the legacy methods previously used for screen sharing, it also has new bugs not found in pri

The Roam app is available for download on Windows as an EXE or a Microsoft Installer (MSI). Note: We recommend using EXE in most cases. Automating MDM Solution If you’re automating Roam installation and updates through an MDM solution, we recommend writing a script that retrieves a metadata file containing the available releases. This file can be parsed to determine the latest version: Steps to Manually Retrieve the Windows Installer Choose your architecture: x64 or arm64 Download the metadata text fil

Connect your Google Workspace Calendar so you can schedule meetings in Roam, schedule via Lobby, and manage your Roam meetings directly from Google Calendar. Organization-Wide Setup Important: These steps must be performed by a Google Workspace Super Admin who is also a Roam Admin. Go to Settings > Roam Administration > Calendar & Integrations. Next to Google Workspace Calendar, click Link Calendar and follow the instructions, which include: Authorizing your Google account, enabling Roam to read calend

Connect your Microsoft Outlook Calendar so you can schedule meetings in Roam, schedule via Lobby, and manage your Roam meetings directly from Outlook Calendar. Important: These steps must be performed by a Microsoft 365 Admin who is also a Roam Admin. Go to Settings > Roam Administration > Calendar & Integrations. Next to Microsoft 365 Calendar, click Link Calendar and follow the instructions, which include: Authorizing your Microsoft account, enabling Roam to read and manage calendar events for all mem

If you have scheduled meetings on your calendar with other video conferencing providers (e.g., Zoom, Google Meet, Microsoft Teams), you can easily move them into Roam. Link your Google or Outlook calendar. Go to Settings > Links > Move Meetings to Roam. Review your upcoming meetings. Click Move Meetings to Roam. Note: Only meetings where you are the host/organizer will appear and can be moved. For meetings hosted by others, ask the host to move them to Roam. Move Meetings to Roam

To edit the Floor Map, go to Settings > Edit Map. This will place you in Edit Mode, allowing you to modify your Roam map where you can: Add, remove, move, resize, or rename rooms. Add, remove, or rename floors. Assign or unassign seats in a private office. Rearrange floors by drag and drop. When you’re finished, click Done Editing Map to exit Edit Mode. Only members with an Admin or Floor Editor role can edit the map. To modify a member’s role, go to Settings > Roam Administration > Members. Best Practi

Every member in your Roam is expected to have a seat in their own Private Office. In most places where admins can add members, they must choose a seat assignment. However, when people are added in bulk via CSV or through automations such as SCIM or the Rippling integration, manual seat assignment is not practical, so Roam will automatically assign a seat in a Private Office. Automatic Office Assignment for New Members Roam will automatically assign the newly added member to the first empty Private Office

Single Sign-On (SSO) allows users to sign in to Roam using their existing company credentials. Roam supports SAML 2.0 and is compatible with most identity management platforms, including (but not limited to) Google, Okta, Rippling, and Microsoft Entra ID (formerly Microsoft Azure Active Directory). Organization Setup in Roam To enable SSO, your organization must first have a verified domain in Roam. You can set this up in Settings > Roam Administration > Technical Setup. If you have already linked your G