Floor access controls
By default, every member of a Roam can access every floor. Account admins can restrict a floor to one or more user groups, making it easier to run multiple organizations within a single Roam, or to support compliance and privacy requirements. For example, you can make an HR floor available only to members of the HR user group.
Important: Account admins always have access to every floor.
Restrict Access to a Floor
- Go to Settings > Roam Administration > Floor Access.
- Find the floor you want to restrict.
- Add or remove user groups to set floor access.
Accessing Meetings on a Restricted Floor
Restricted floors are normally hidden from guests and members without access. Admins and members of an allowed group see the floor in their Elevator, marked with a lock icon.
Someone without floor access can still join a meeting there through a direct invitation or meeting link, subject to the meeting’s access settings. The floor becomes visible with guest-level access, allowing them to join the meeting but not freely navigate to other rooms on the floor.
