Gift cards you receive from teammates or redeem with coins are available in My Gifts.
If a gift asks you to choose a merchant or claim the card first, follow the offer’s instructions before its deadline. The card details appear once the order is ready.
Read How to Redeem for the merchant’s instructions. Cards may support online, in-store, or app purchases, depending on the merchant. Check the Terms & Conditions for restrictions and expiration information.
If the card supports Apple Wallet or Google Wallet, use Add to Your Phone. On your computer, scan the QR code with your phone and follow the wallet instructions.
Wallet options are not available for every gift card.
Use Check the Balance when the card provides a merchant balance-check link. Roam’s delivery status does not track each purchase you make with the card.
Use the support link in the card details to contact Team Roam Support, or email support@ro.am. Include the merchant name and Order Reference, which you can copy from the card details.