Add custom fields to a Lobby

Custom Fields let you collect the exact information you need from guests at booking time through your Roam Lobby page. Choose from several answer types, from free-form text to multiple choice, to tailor the booking flow to your needs.

Adding Custom Fields

1. Click your Lobby in the top right of the Floor Map.
   • If your Floor Map doesn’t show a Lobby card on the right, click the Lobby button in the top toolbar.
2. Select the Lobby you wish to modify.
3. Click Custom Questions.
4. Click Add New Question.

The Name and Email questions are always included, but you can click either one to customize its Question and Placeholder Text. Other custom fields can be marked as required or optional, enabled or disabled, and re-ordered via drag-and-drop.

Answer Types

When adding or editing a question, choose an Answer Type to control how guests respond:

• One Line: A single-line text box for short answers such as a company name or job title.
• Multiple Lines: A larger text area for longer, free-form answers.
• Email: A text box that only accepts a valid email address.
• Phone Number: A text box with a country-code picker that only accepts a valid phone number.
• Radio Buttons: A list of options where guests choose exactly one.
• Checkboxes: A list of options where guests can select any number of them, or none.
• Dropdown: A menu where guests choose one option.
• URL Parameter: A hidden field that is never shown to guests. It captures a value passed in the booking link’s URL using the question’s Key (e.g., ?campaign=spring for a question with the key campaign), and falls back to the Default Value you set when the parameter is absent. Useful for tracking campaigns or referral sources.