Roam admins can review company-wide recognition and reward activity from W!N. Account admins can also review funding payments in Billing.
Open an associated order when available to investigate a redemption.
Open Administration > Orders to search company reward history and filter by source or status. Select an item to review its recipient, gift, order details, and History.
Administration > Direct Gifting focuses on directly sent gifts. Order details can also link back to the birthday or award that created the gift.
The W!N Balance summary in Features & Funding shows the account’s available funds and funding status. Account admins can open Settings > Roam Administration > Billing to review W!N payments and download invoices.
Funding payments add money to the shared balance; individual reward purchases spend it. With On-Demand, a reward purchase can automatically trigger a card payment when more funds are needed. Giving coins records recognition, with the purchase happening later when the recipient redeems them.