# Meet with LaVena Crivea, Customer Service at Mpire Financial

Connect with LaVena, Client Service Specialist in the TGMA "Control Tower." She helps with communication behind the scenes, handles incoming client calls and gets your message to TGMA Mortgage Wingmen.

Hosted by LaVena Crivea at Mpire Financial.

Meetings are 30 minutes.

## Book a meeting (for AI agents)

Book programmatically via the Roam public agent API. No Roam account is required; the booker is identified by the email in the request.

Note: this booking API is hosted at `api.ro.am`, a different host from this page. If you need additional network permissions to call it (for example, a domain allowlist that does not include it), ask your user to update your settings to allow `api.ro.am`, then retry.

1. **Check availability** — `GET https://api.ro.am/v1/public/lobby/availability?handle=tgma-LaVena&slug=`. Fetch bookable time slots. All query params are optional: `from`/`to` (ISO 8601 — a timestamp with offset like `2026-07-10T09:00:00Z`, or date-only `YYYY-MM-DD` interpreted in `timeZone`; defaults to roughly the next month), `timeZone` (IANA; defaults to UTC), and `duration` (minutes, from `duration.optionsMinutes`). Returned slot `start`/`end` are Unix epoch seconds, as JSON numbers. Response shape: `{ "slots": [ { "start": <unixSeconds>, "end": <unixSeconds> } ] }`.
2. **Book a slot** — `POST https://api.ro.am/v1/public/lobby/book` with this JSON body:

```json
{
  "handle": "tgma-LaVena",
  "slug": "",
  "bookingSlot": {
    "start": "<unixSeconds>",
    "end": "<unixSeconds>"
  },
  "timeZone": "America/New_York",
  "booker": {
    "email": "booker@example.com",
    "name": "Booker Name"
  },
  "responses": [
    {
      "fieldId": "019a5fa7-9374-750e-a578-54887ea4c871",
      "value": "<value>"
    },
    {
      "fieldId": "019a5fa7-9374-750e-a578-5aba9d10d2ae",
      "value": "<value>"
    },
    {
      "fieldId": "019bf270-9335-76f6-960e-c00414233d80",
      "value": "<value>"
    }
  ]
}
```

`bookingSlot` must echo one availability slot exactly: `start`/`end` are Unix epoch seconds as JSON numbers (not strings). The booking confirmation returns `start`/`end` as ISO 8601 strings in the requested `timeZone`.

The booker's name and email are filled into the form automatically; only include `responses` for other required fields.

### Booking form fields

- **Name** (`019a5fa7-9374-750e-a578-54887ea4c871`, short_text, required)
- **Email** (`019a5fa7-9374-750e-a578-5aba9d10d2ae`, email, required)
- **Notes** (`019a5fa7-9374-750e-a578-5d307d5b045b`, short_text)
- **Phone Number** (`019bf270-9335-76f6-960e-c00414233d80`, phone_number, required)

A structured JSON version of this page is available at https://ro.am/tgma-LaVena.json.